Microsoft Teams Phone
by Microsoft
Pricing and features checked October 15, 2026
Turns Microsoft Teams into a business phone. Compelling if you already run Microsoft 365, but it needs a license and a calling plan on top.
Good to know
- Add-on only: requires a separate Teams license, billed annually. Outside calling needs a Calling Plan (from $13/user/mo pay-as-you-go or $17/user/mo with 3,000 US domestic minutes). One-month free trial, card required.
Features
- AI features
- Analytics & reporting
- API & webhooks
- Call queues
- Call recording
- CRM integration
- Enhanced 911 (E911)
- HIPAA compliant (signs BAA)
- Integrations marketplace
- International calling
- IVR / auto-attendant
- Mobile & desktop apps
- Multi-site support
- Number porting
- Shared numbers/inboxes
- Team messaging
- Toll-free numbers
- Unlimited US/Canada calling
- Video meetings
- Voicemail transcription
Microsoft Teams Phone FAQ
- How much does Microsoft Teams Phone cost?
- Microsoft Teams Phone's published entry price is $10/user/mo. Note: Add-on only: requires a separate Teams license, billed annually. Outside calling needs a Calling Plan (from $13/user/mo pay-as-you-go or $17/user/mo with 3,000 US domestic minutes). One-month free trial, card required.
- Does Microsoft Teams Phone have a free plan?
- No, Microsoft Teams Phone does not list a free plan in our catalogue; the lowest published plan is $10/user/mo.
- What features does Microsoft Teams Phone offer?
- We track 20 capabilities for Microsoft Teams Phone, including AI features, Analytics & reporting, API & webhooks, Call queues. See the full list above.
- Who is Microsoft Teams Phone best for?
- Based on the plans we track, Microsoft Teams Phone suits teams of 1–20,000 users.
- Is Microsoft Teams Phone available in my country?
- Microsoft Teams Phone is listed as available in: AU, CA, GB, US.