Business phone system pricing report 2026
14 providers analysed · pricing verified September 2026 · how we source data
What does a cloud business phone system actually cost? We pulled the published entry pricing of every provider in our catalogue and worked out the numbers most buyers ask for — the typical price, the spread, who’s free, and the real two-year bill for a small team. Every figure below is derived from sourced, dated vendor pricing, not estimates.
Median entry price
$15/mo
per user · 12 with public pricing
Entry price range
$10–$20
lowest: Google Voice, Microsoft Teams Phone
Offer a free plan
1 of 14
3CX
Lowest 2-year cost (10 seats)
$2,400
Google Voice · 10 users, 24 months
Key findings
- The typical business phone plan starts at $15 per user per month (median), averaging $15.62 across the 12 providers that publish pricing.
- Entry pricing spans $10 to $20 per user — a 2× gap for the cheapest vs the most expensive starting plan.
- 1 of 14 providers offer a genuinely free plan (3CX).
- For a 10-person team, the lowest published two-year cost is $2,400 (Google Voice). Because pricing is per user, the seat count — not the headline price — drives the real bill.
- Across 13 rated providers, the average public user rating is 4.3/5; OpenPhone leads at 4.7/5.
Every provider, by entry price
| Provider | Entry price | Free plan | User rating | Capabilities |
|---|---|---|---|---|
| Google Voice | From $10/mo | — | 4.4(880) | 14 |
| Microsoft Teams Phone | From $10/mo | — | Not rated | 20 |
| Grasshopper | From $14/mo | — | 4.1(400) | 12 |
| 3CX | From $14.5/mo (free plan) | Free | 4.4(1,000) | 12 |
| OpenPhone | From $15/mo | — | 4.7(2,800) | 17 |
| Nextiva | From $15/mo | — | 4.5(4,400) | 16 |
| Dialpad | From $15/mo | — | 4.4(4,700) | 18 |
| Zoom Phone | From $16/mo | — | 4.6(2,800) | 12 |
| Phone.com | From $18/mo | — | 3.6(100) | 17 |
| Ooma Office | From $19.95/mo | — | 4.5(380) | 15 |
| Vonage Business | From $19.99/mo | — | 4.2(820) | 13 |
| RingCentral | From $20/mo | — | 4.2(2,500) | 18 |
| GoTo Connect | Custom pricing | — | 4.4(2,100) | 18 |
| 8x8 | Custom pricing | — | 4.2(1,100) | 17 |
Methodology & reuse
Figures are computed from the published entry pricing of 14 business phone providers in the Siftpick catalogue, taken from each vendor’s own pages and dated (last verified September 2026). Providers without a public entry price are excluded from price averages rather than estimated. User ratings are review-weighted averages of public reviews. Rankings elsewhere on Siftpick reflect fit with your needs and are independent of any partner payout.
Free to cite with attribution to Siftpick’s 2026 business phone pricing report.