Nextiva
by Nextiva
A service-SMB favourite known for reliability and strong US support. Simple to run without an IT team.
Good to know
- Billed annually; $23/user/mo month-to-month.
Features
- AI features
- Analytics & reporting
- Business SMS/MMS
- Call queues
- Call recording
- CRM integration
- HIPAA compliant (signs BAA)
- Integrations marketplace
- IVR / auto-attendant
- Mobile & desktop apps
- Shared numbers/inboxes
- Team messaging
- Toll-free numbers
- Unlimited US/Canada calling
- Video meetings
- Voicemail transcription
Nextiva FAQ
- How much does Nextiva cost?
- Nextiva's published entry price is $15/user/mo. Note: Billed annually; $23/user/mo month-to-month.
- Does Nextiva have a free plan?
- No, Nextiva does not list a free plan in our catalogue; the lowest published plan is $15/user/mo.
- What is Nextiva's user rating?
- Nextiva averages 4.5/5 from 4,400 public reviews on G2 & Capterra, Sep 2026. This is a review-weighted average, dated, not our own opinion.
- What features does Nextiva offer?
- We track 16 capabilities for Nextiva, including AI features, Analytics & reporting, Business SMS/MMS, Call queues. See the full list above.
- Who is Nextiva best for?
- Based on the plans we track, Nextiva suits teams of 1–1,000 users.
- Is Nextiva available in my country?
- Nextiva is listed as available in: US.