Phone.com
by Phone.com
Pricing and features checked October 15, 2026
A US/Canada business phone service for small businesses, from solo operators to growing teams, with three per-user plans. Texting, voicemail transcription and desk phone support start on the Plus plan.
Good to know
- Basic is $18/user/mo month-to-month or $15/user/mo billed annually, with IVR and video meetings included. Texting and voicemail transcription start on Plus ($27/user/mo, $22.50 billed annually); texting requires carrier 10DLC registration (one-time $4.50 brand and $15 vetting fees, then $1.50/mo). Paid add-ons are separate: call recording ($8/mo, included on Pro), AI Receptionist ($29.99/mo), extra numbers ($4.99/mo).
Features
- AI features
- Analytics & reporting
- API & webhooks
- Business SMS/MMS
- Call queues
- Call recording
- CRM integration
- Enhanced 911 (E911)
- HIPAA compliant (signs BAA)
- International calling
- IVR / auto-attendant
- Mobile & desktop apps
- Number porting
- Toll-free numbers
- Unlimited US/Canada calling
- Video meetings
- Voicemail transcription
Phone.com FAQ
- How much does Phone.com cost?
- Phone.com's published entry price is $18/user/mo. Note: Basic is $18/user/mo month-to-month or $15/user/mo billed annually, with IVR and video meetings included. Texting and voicemail transcription start on Plus ($27/user/mo, $22.50 billed annually); texting requires carrier 10DLC registration (one-time $4.50 brand and $15 vetting fees, then $1.50/mo). Paid add-ons are separate: call recording ($8/mo, included on Pro), AI Receptionist ($29.99/mo), extra numbers ($4.99/mo).
- Does Phone.com have a free plan?
- No, Phone.com does not list a free plan in our catalogue; the lowest published plan is $18/user/mo.
- What is Phone.com's user rating?
- Phone.com averages 3.6/5 from 100 public reviews on G2 & Capterra, Sep 2026. This is a review-weighted average, dated, not our own opinion.
- What features does Phone.com offer?
- We track 17 capabilities for Phone.com, including AI features, Analytics & reporting, API & webhooks, Business SMS/MMS. See the full list above.
- Who is Phone.com best for?
- Based on the plans we track, Phone.com suits teams of 1–500 users.
- Is Phone.com available in my country?
- Phone.com is listed as available in: CA, US.