Zoom Phone
by Zoom
Pricing and features checked October 15, 2026
The natural add-on if your team already lives in Zoom. Clean apps and competitive per-user pricing.
Good to know
- US & Canada Unlimited, billed annually ($18/user/mo monthly). Bundles with Zoom Workplace Pro or Business start at $20.50/user/mo billed annually.
Features
- AI features
- Analytics & reporting
- API & webhooks
- Business SMS/MMS
- Call queues
- Call recording
- CRM integration
- Enhanced 911 (E911)
- HIPAA compliant (signs BAA)
- Integrations marketplace
- International calling
- IVR / auto-attendant
- Mobile & desktop apps
- Number porting
- Team messaging
- Toll-free numbers
- Unlimited US/Canada calling
- Video meetings
- Voicemail transcription
Zoom Phone FAQ
- How much does Zoom Phone cost?
- Zoom Phone's published entry price is $16/user/mo. Note: US & Canada Unlimited, billed annually ($18/user/mo monthly). Bundles with Zoom Workplace Pro or Business start at $20.50/user/mo billed annually.
- Does Zoom Phone have a free plan?
- No, Zoom Phone does not list a free plan in our catalogue; the lowest published plan is $16/user/mo.
- What is Zoom Phone's user rating?
- Zoom Phone averages 4.6/5 from 2,800 public reviews on G2 & Capterra, Sep 2026. This is a review-weighted average, dated, not our own opinion.
- What features does Zoom Phone offer?
- We track 19 capabilities for Zoom Phone, including AI features, Analytics & reporting, API & webhooks, Business SMS/MMS. See the full list above.
- Who is Zoom Phone best for?
- Based on the plans we track, Zoom Phone suits teams of 1–10,000 users.
- Is Zoom Phone available in my country?
- Zoom Phone is listed as available in: AU, CA, GB, US.